Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

When responding to your water damage emergency, our technician is there to listen to your concerns and walk you through a plan based on your unique situation. We begin with a detailed inspection of your home or property, including a damage assessment to determine the scope of the damage and the amount of resources needed to complete the project. Even if you are unsure of where the problem originated, our advanced equipment, such as the moisture meter, will find hidden patches of water in high risk areas. Our extensive experience with water loss will result in a thorough dry down strategy and reduce the possibility of related complications including mold growth.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction