Recent Posts

TSUNAMI: A VERY REAL THREAT IN CALIFORNIA

7/13/2018 (Permalink)

Storm Damage TSUNAMI: A VERY REAL THREAT IN CALIFORNIA Being on the coast, Tsunami preparedness is critical for Long Beach

Living in California, and especially along the coast, we’re aware that we can feel the negative impacts from natural threats such as tropical storms and Tsunamis. In fact, just off the coast of California lies the Cascadia fault – which is thought to be up to 30 times more powerful than its more famous neighbor, the San Andreas fault.

SERVPRO of Downtown Long Beach/Signal Hill is here to assist when your home or business is affected by water, fire and storm damages. We also want to provide you information to help you avoid loss or damage to property, personal belongings or, in the worst case, people. Here are some insights about Tsunamis to keep you informed:

Ready.gov classifies a tsunami as "a series of enormous waves created by an underwater disturbance such as an earthquake, landslide, volcanic eruption, or meteorite."  Tsunamis are also known as seismic sea waves and often mistaken for tidal waves. Areas within a mile of the coast and less than 25 feet about sea level have a greater risk of being hit, according to www.Ready.gov

It is important to be aware of evacuation routes close to the beach and have an emergency plan prepared in case one strikes. It is also very important to understand that the first wave often is not the last and could get larger. Once you have reached higher ground, make sure to stay away from effected sites until officials deem them safe. Flooding is the most common safety hazard but, in the aftermath of the event, landslides, floods, debris, and/or contaminated drinking water can also occur.

If you are traveling anywhere tropical, you may want to check out www.tsunami.gov  in advance to determine if there are advisory warnings, threats, etc. Also, make sure you keep up-to-date on where to go during an emergency evacuation due to tsunami and who to contact once you reach a safe area.

If your property becomes damaged from a tsunami, or from any loss caused by water, fire, storm or biohazard, SERVPRO of Downtown Long Beach/Signal Hill is here to clean up, restore and, when needed, reconstruct your home or business.  Reach us 24/7 at 562-562-1788

FIRE SEASON IN CALIFORNIA CAUSES WIDESPREAD DAMAGE

7/13/2018 (Permalink)

Fire Damage FIRE SEASON IN CALIFORNIA CAUSES WIDESPREAD DAMAGE Fire damage at a home in Long Beach

There have been recent Fires throughout the State, causing fire damage and smoke damage to residential and commercial properties. Here at SERVPRO of Downtown Long Beach/Signal Hill, we’ve already responded to a number of fire losses in the last month. The overall incidents across the region cause worry among officials and scientists that fire season may come earlier to California this year, amid drought conditions, raising worries of a destructive season ahead. Last year was the deadliest and costliest fire season in the state’s history. No one wants to see another year of deadly fires.

On a personal level, it’s important to be prepared. Stay tuned in to your favorite tv or radio station to keep informed about current fire locations and their status. An informative website is www.fire.ca.gov for up-to-the-minute reports. They not only tell you if there is a fire close to you, but also the level of containment of the fire and how many acres have been impacted. Be sure to have an emergency bag packed and kept up to date in case an evacuation is announced or your property is affected.

Should your property suffer from fire or smoke damage, SERVPRO of Downtown Long Beach/Signal Hill is available, 24/7 to help. We’ll work closely with your insurance company, providing the needed documentation and photos to assist in getting the needed approvals to move forward in cleanup, restoration and, reconstruction of your home or business. We can pack up your belongings and keep them safely stored in our warehouse until they can be returned to your property. We have worked with numerous customers affected by loss caused from fire damage, assisting them through this overwhelming process. Look to the certified, trained professionals at SERVPRO of Downtown Long Beach/Signal Hill to help you through this difficult time. We’ll make it “Like it never even happened”.

STORM DAMAGE: HOW TO BE PREPARED

7/8/2018 (Permalink)

Storm Damage STORM DAMAGE: HOW TO BE PREPARED Storm Damage to a Home in Santa Barbara

The devastation caused by storm damage can be far-reaching. The residents and business owners in the Greater Santa Barbara area were victims to the cruel effects of the wild fires, mud slides and extreme water damage occurring this year. SERVPRO of Downtown Long Beach/Signal Hill was there to help with cleanup, restoration and reconstruction expertise.

When a wild fire has affected an area, it becomes susceptible to landslides due to destabilization of the soil or foundation. When a storm is threatening, preplanning and preparation can assist in lessening storm and water damage.

The most important thing to know is how to recognize when the storm will be approaching and the signs that come along with a landslide. Change in the landscape and sudden cracks in the pavement are major signs that a landslide may occur at your home. Indicators such as pipes bursting, and crackling of trees or light rumbling sounds are signs that the ground beneath is moving.

During a severe storm make sure to stay alert and awake. Move away from the path of a landslide or debris flow as quickly as possible. The danger from a mudflow increases near stream channels and with prolonged heavy rains. Make sure to stay clear of all rivers or open bodies of water. If escape from the landslide is not possible, authorities recommend you curl into a tight ball and cover your neck and head as much as possible.

After a landslide make sure you stay away from affected until advised otherwise. Look for and report broken utility lines and damaged roadways and railways to appropriate authorities. Reporting potential hazards will get the utilities turned off as quickly as possible, preventing further home emergencies. SERVPRO of Downtown Long Beach/Signal Hill is here to assist you with any storm damages, as well water and fire damages, affecting your home or business. Call us, 24/7, when emergency strikes: 562-591-1788

EMERGENCY EVACUATION KIT: BE PREPARED FOR FIRE SEASON

7/6/2018 (Permalink)

Fire Damage EMERGENCY EVACUATION KIT: BE PREPARED FOR FIRE SEASON Fire damage to a building in Anaheim.

What if I Need to Evacuate My home?

Fire season is in full effect and multiple fires have started across the state of California causing fire damage to residences and businesses. Here at SERVPRO of Downtown Long Beach/Signal Hill we work on fire restorations and repair when a disaster strikes. We also know it's extremely important to get together an Emergency Evacuation Kit. We've compiled some helpful tips for putting together an evacuation kit. It is important to update your emergency kits every year to adjust to new needs and replace anything that has expired. Ready.gov suggests you have kits ready in your home, car, and at work because you never know when a fire will cause an evacuation.

What to Pack inside the Kit:

  • Scan and save all important documents on a flash drive

These include:

  • Driver’s license
  • The deed to your house
  • Your will and/or trust
  • Proof of insurance
  • Medical records
  • Passport
  • Social security cards
  • Birth certificates
  • Pet paperwork
  • Daily Essentials
    • Flashlights
    • Batteries
    • Clothes
    • Pet supplies
    • Diapers (if needed)
    • Nonperishable foods
    • Hand crank/battery powered radio
    • Medications (as applicable)
  • First Aid Kit
  • Fire Extinguisher
  • Sleeping Bag/Blankets

For more information on how to pack the perfect evacuation kit check out Ready.gov for additional tips. If your home or business experiences fire damage, call SERVPRO of Downtown Long Beach/Signal Hill. We’re here 24/7 to help make it “Like it never even happened.”

FIRE SAFETY TIPS TO AVOID FIRE DAMAGE

7/6/2018 (Permalink)

Fire Damage FIRE SAFETY TIPS TO AVOID FIRE DAMAGE Home Fire in Tustin

How to Avoid Fire Damage and Keep Your Home Safe

Fires can happen anytime/anywhere and the impact of fire damage is overwhelming. That’s why SERVPRO of Downtown Long Beach/Signal Hill is open 24 hours a day, every day, just in case an emergency, such as a fire, strikes your home. We are always looking out for the safety of our customers and ways to assist in keeping emergencies, such as fire damage, at a minimum. With fire season in California upon us it is important to always be updated on fire safety measures in your home. Here are some recommended steps:

Smoke Detectors

-Install at least one smoke detector on every level of the home, near the bedrooms, and one in the garage.

-Test all the batteries monthly

-Clean your smoke detectors from dust and dirt to keep them working properly

Fire Escape Plan

-Establish a planned escape route for every room in the house

-Determine an outside meeting place for all family members

-Review your plans and practice a fire drill with household members twice a year

Electricity

-Use fire-safe electric outlets

-replace fraying cords

-Do not overuse one plug

Outdoor Tips

-Fire Resistant Plants

-BBQ grill away from the house

The safety and security of our customers is important to all of us at SERVPRO of Downtown Long Beach/Signal Hill. By taking these preventative measures, you take steps toward avoiding fire damage and the loss and suffering it can cause. If you do find yourself affected by smoke damage, fire damage or other emergencies, we’re here to help. Call us 24/7 at 562-591-1788.

WATER DAMAGE: THE SCIENCE OF DRYING

7/5/2018 (Permalink)

Water Damage WATER DAMAGE: THE SCIENCE OF DRYING Water damage at a residence in Long Beach

The Science of Drying

When faced with water damage, we might instinctively reach for towels to dry the wet. We might add fans to aid the process. However, there is actually a science to the drying process. The knowledge of psychrometrics, the dynamics of moist air, is critical to lower the chances of secondary damages. Your IICRC certified and trained technicians at SERVPRO of Downtown Long Beach/Signal Hill know the steps to take when your business or residence experiences water damage:

  • First we’ll conduct an inspection to detect what material(s) are wet
  • Next we’ll measure how much moisture is in those wet components and monitor whether the materials are drying properly.
  • Additionally we’ll "speed up" the process by using professional drying equipment.  While a wet building can often dry naturally, it might do so unevenly, inadequately or might take too long…all allowing for secondary damages to occur.

SERVPRO of Downtown Long Beach/Signal Hill has the knowledge, advanced equipment and the technology, DryBook (a proprietary tool that provides real-time documentation, updates on the drying process and confirms industry drying requirements are met) to ensure that your water damage is mitigated. We’ll make it “Like it never even happened.”

STORM/HURRICANE SEASON WHERE YOU'RE GOING? BE PREPARED!

7/2/2018 (Permalink)

Storm Damage STORM/HURRICANE SEASON WHERE YOU'RE GOING? BE PREPARED! Hurricane Season

Headed for a vacation destination that’s prone to Storms and Hurricanes?!

Vacations are a time for relaxation but what if an emergency strikes? It’s hurricane season and here at SERVPRO of Downtown Long Beach/Signal Hill we are always looking out for our customers safety and well-being. We've put together some tips for what to do if a hurricane strikes on your vacation and how to prep before you leave.

Before the trip:

  • Check the local news:

While this might seem like an obvious tip it is very important to be up to date with the local weather at your vacation location. We recommend checking a week in advance to keep yourself up to date so there are no weather surprises while away!

  • Get Hurricane Travel Insurance

When it comes to traveling, travel insurance is very important but specifically hurricane travel insurance during hurricane season is helpful. They’ll cover delays due to weather, accommodation cancelations, and going home early coverage, etc.

  • Make paper copy of documents

It is always important to make copies of your documents before you travel just incase something happens to them, where it be theft or a storm damages them! Print and bring copies of your travel insurance, itinerary and key phone numbers as well as your passport (if necessary).

During hurricane:

  • Identify a point of contact

It can be difficult to find cell service while on vacation so it is important to know where you can go to get in contact with others.

  • Identify Evacuation Routes

Once onsite at your vacation, it is important to identify what the proper evacuation routes are to get to safety. Ask your hotel, landlord, or locals what those might be.

  • Avoid any electrical wiring if you are wet or if the wiring is wet.

This will keep you from being electrocuted by any faulty wiring.

SERVPRO of Downtown Long Beach/Signal Hill wishes you a safe and hurricane free vacation! We hope these tips have provided you the proper information to being ready and handling a hurricane emergency while on vacation. If you're in need of any assistance SERVPRO of Downtown Long Beach/Signal Hill is here to help. Call us at 562-591-1788

FAQ: I AM A RENTER-WHO WILL PAY FOR THIS WATER DAMAGE REPAIR?

6/22/2018 (Permalink)

Water Damage FAQ: I AM A RENTER-WHO WILL PAY FOR THIS WATER DAMAGE REPAIR? WATER DAMAGE AT A RENTAL PROPERTY IN LONG BEACH

At SERVPRO of Downtown Long Beach/Signal Hill, we have the opportunity to work on many water damage properties where multiple parties are involved.  We often have renters, homeowners, property managers, and HOAs on a single water damage repair.  Each project is unique when it comes to water restoration for condos or homes.  Renters are responsible for their belongings, except in rare cases where the landlord's policy covers rental belonging.  If a renter has a rental insurance policy, the policy may cover damaged contents (furniture, clothing, personal items), temporary housing if needed, or cleaning your belongings.  The homeowner is responsible for the structure of the property.  HOAs may be responsibility for some of the structural repairs, depending on how the association bylaws are written.   

Part of our job at SERVPRO of Downtown Long Beach/Signal Hill is to guide you through this process.  We do water damage repairs every day, 24/7, so it is our pleasure to help you recover after a water emergency.  Our team is trained to help you file a claim and communicate with your landlord and property manager.  Please call SERVPRO at 888-591-1733 and we will help you with the water damage repair at your condo, home, or business. 

Does Your Property In Long Beach Or Signal Hill Have A Mold Problem?

6/6/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 562-591-1788

San Pedro Smoke and Soot Cleanup

5/22/2018 (Permalink)

Fire Damage San Pedro Smoke and Soot Cleanup Smoke and Soot Damage Can Cause a Pervasive Odor in Your San Pedro Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Downtown Long Beach/Signal Hill will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 562-591-1788