Recent Posts

FAQ: I AM A RENTER-WHO WILL PAY FOR THIS WATER DAMAGE REPAIR?

6/22/2018 (Permalink)

Water Damage FAQ: I AM A RENTER-WHO WILL PAY FOR THIS WATER DAMAGE REPAIR? WATER DAMAGE AT A RENTAL PROPERTY IN LONG BEACH

At SERVPRO of Downtown Long Beach/Signal Hill, we have the opportunity to work on many water damage properties where multiple parties are involved.  We often have renters, homeowners, property managers, and HOAs on a single water damage repair.  Each project is unique when it comes to water restoration for condos or homes.  Renters are responsible for their belongings, except in rare cases where the landlord's policy covers rental belonging.  If a renter has a rental insurance policy, the policy may cover damaged contents (furniture, clothing, personal items), temporary housing if needed, or cleaning your belongings.  The homeowner is responsible for the structure of the property.  HOAs may be responsibility for some of the structural repairs, depending on how the association bylaws are written.   

Part of our job at SERVPRO of Downtown Long Beach/Signal Hill is to guide you through this process.  We do water damage repairs every day, 24/7, so it is our pleasure to help you recover after a water emergency.  Our team is trained to help you file a claim and communicate with your landlord and property manager.  Please call SERVPRO at 888-591-1733 and we will help you with the water damage repair at your condo, home, or business. 

Does Your Property In Long Beach Or Signal Hill Have A Mold Problem?

6/6/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 562-591-1788

San Pedro Smoke and Soot Cleanup

5/22/2018 (Permalink)

Fire Damage San Pedro Smoke and Soot Cleanup Smoke and Soot Damage Can Cause a Pervasive Odor in Your San Pedro Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Downtown Long Beach/Signal Hill will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 562-591-1788

Restoring Your Long Beach Commercial Property After A Water Damage Event

5/22/2018 (Permalink)

Commercial Restoring Your Long Beach Commercial Property After A Water Damage Event Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at greater Long Beach/Signal Hill commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Downtown Long Beach/Signal Hill

SERVPRO of Downtown Long Beach/Signal Hill specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Long Beach & Signal Hill: Follow These Mold Safety Tips If You Suspect Mold

5/2/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Downtown Long Beach/Signal Hill for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Downtown Long Beach/Signal Hill specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 562-591-1788

Your Long Beach/Signal Hill Water Damage Service 24/7

4/26/2018 (Permalink)

Water Damage Your Long Beach/Signal Hill Water Damage Service 24/7 We're available for water emergencies, large or small, 24 hours a day

SERVPRO of Downtown Long Beach/Signal Hill is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 562-591-1788

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Downtown Long Beach/Signal Hill has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Downtown Long Beach/Signal Hill 

SERVPRO of Downtown Long Beach/Signal Hill  specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew-http://www.SERVPROdowntownlongbeachsignalhill.com/employee-photos

Long Beach/Signal Hill: We Specialize in Flooded Basement Cleanup & Restoration!

4/26/2018 (Permalink)

Water Damage Long Beach/Signal Hill: We Specialize in Flooded Basement Cleanup & Restoration! Flooded Basement? We have the trained staff & necessary equipment to solve your problem!

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Long Beach or Signal Hill basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home or business
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 562-591-1788

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your structure’s integrity. It’s worth making a call to SERVPRO of Downtown Long Beach/Signal Hill and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 562-591-1788

Spring into Action for a Fresh Start!

4/25/2018 (Permalink)

General Spring into Action for a Fresh Start! Spring is here...so is annual cleaning time!

Spring is here and with it the sense of a fresh start. We bought a new home in August and I’m committed to enjoying my new environment which includes keeping clutter to a minimum and cleanliness at a premium. I do believe we all need a safe haven. Some place we know is always there as a retreat, or a comfort or a place to call ours. For me, if that space feels restful and clean, I’m at peace. Being in the emergency restoration business (I work for SERVPRO of Downtown Long Beach/Signal Hill), I see a lot of unstable, unsanitary situations so having a serene spot at the end of the day to come home to is especially important to me.

So I’m on a quest – a mission to have a place for everything/everything in its place; a path to cleanliness so my home is always welcoming myself and guests, and a commitment to maintenance so I’m living in a safe and healthy space.

Where to start in my new home? I’ve gotten pretty organized and I’ve cleared out the knicks that lost their knack (Check out Donna Garlough’s book: Your Home Your Style. A teaser “Rethink declutter… Don’t feel like you have to get rid of stuff just to have less stuff; get rid of it so you have the right stuff”). So now I’m tackling some key maintenance items. I figure if I set up a schedule, once upon each Spring, I’ll be stepping in the right direction on my path.

I noticed a grimy oven when we moved in that can’t be denied. I love my refrigerator, dishwasher and washer/dryer and want them to last forever- how can I help?! We finally have an air conditioning system but I’m clueless about what to do to keep it humming along. So those, along with a couple others make my list.

In my next post I’ll include more information for cleaning or maintenance suggestions for each item. In the meantime, if we can help you with your bigger cleanup or restoration needs due to fire, water, mold or biohazard damages, please give SERVPRO Downtown Long Beach/Signal Hill a call (562-591-1788)

Happy Spring!

Spring Cleaning Part II

4/25/2018 (Permalink)

General Spring Cleaning Part II Time to Freshen Up Your House

Spring Cleaning Part II

Okay, it’s time to put my elbow after that grease and get some cleaning done before spring is sprung and all I have to show for the season is a dingy haze over everything. I’ve made my top 10 list, now it’s time to check things off. I’m going to follow some of these helpful hints. You can too:

 Oven Cleaning: Not only does a dirty oven look unappetizing, but spills and residue can undo all your culinary efforts by imparting odors and flavors into the meal you’ve prepared. At its worst, an unclean oven can lead to smoke that’s detrimental to lungs and can become a fire hazard. AHAM (Association of Home Appliance Manufacturers) notes that warm soap and water or vinegar and water are unlikely to damage any finish and can be used for those spills (but recommends looking at your oven’s manual for cleaning instructions)

Refrigerator: To reinforce my commitment, I remind myself that an unclean fridge can act as a breeding ground for harmful bacteria like E. coli, salmonella and listeria. It really doesn’t take that long (especially if I time cleaning day before grocery shopping day!) All shelves can be cleaned with hot soapy water and dried thoroughly. To wipe down the outside of the fridge, mix a cleaning solution made of half vinegar and half water (avoid the rubber seals as the vinegar can cause them to crack/lose their seal). Use a coil brush and vacuum to banish dust, dirt and debris build up. Pull out the fridge yearly so cleaning under and behind can be done. (This and other tips from Ambient Edge: https://www.ambientedge.com/blog/3-spring-cleaning-tips-appliances/)

Dishwasher: The Dishwasher is one of those appliances that, because it’s a cleaning machine, we figure it doesn’t need cleaning. However, studies show that bacteria can grow in the wet, dark environment.  Ambient Edge shares 3 easy steps to keeping our dishwasher fresh and fungi free. First, take out racks and simply wash with warm water and dish soap. Next, fill the detergent cup with white vinegar and run an empty cycle. This will remove lime deposits. Finally, vacuum the outside of the appliance’s fan slats using the brush attachment and wipe down the door with warm water and dish soap.

Washing Machine: When thinking about cleaning my washing machine, the initial point made in consumer reports reflected my view, “Cleaning an appliance that’s designed for cleaning might sound a little counterintuitive”. But the article went on to explain that this appliance, if left unattended, can harbor mold, mildew and odors that don’t belong with clean clothes. Included in their recommendations are wiping down the door and rubber gasket after each load, cleaning out the soap dispenser to prevent residue build-up and, every few months, sanitizing the machine. This can be done by adding 1 cup of bleach to the bleach dispenser and then running a hot wash cycle without laundry. The disinfecting bleach is effective in getting rid of mold and mildew spores that grow in the environment (warm, moist, dark) existing in washing machines.

Dryer: I really like my washer and dryer set and I want to keep them humming along. The only way to help with this is to keep them clean, and in the case of the dryer, lint free. This will assist with drying efficiency and will eliminate the possibility of a fire hazard. Bob Vila shares a quick 30 second cleaning routine and a quarterly maintenance to insure the best is done for one’s trusty appliance.  Vila says that lint should be cleaned from the screen after every use to insure it doesn’t travel to places it’s not meant to be. As a follow-up, once every 3 months, he has a simple 30 minute deep-clean routine that only requires a vacuum, all-purpose cleaner and a microfiber cloth. Vila’s step-by-step tips can be found here: https://www.bobvila.com/articles/how-to-clean-a-dryer/

Water Filters: Although whole house water filter system’s generally require very little maintenance, it is important that they are replaced on a regular basis so that impurities are eliminated from the supply and so that they can continue functioning correctly. These filters are trapping sediments and debris, so they may become backed up with these substances after months of use. If they get too clogged, it becomes difficult for water to pass through. Being diligent about replacing your filters will keep your Whole House Water Filter operating at optimal performance. Read more: http://filterbutler.com/blog/how-often-should-i-change-the-water-filter/#ixzz5CrfHkkmH

HVAC: We’re so lucky to live in beautiful California where our weather is moderate most of the time. On those days when we need our AC though, we really need it! So, it’s a good idea to stay on top of maintenance so we’re never caught without a cool, manmade breeze when needed. Experts advise a scheduled tune-up once a year (or if you’re a DIYer, check this out https://www.diynetwork.com/how-to/maintenance-and-repair/cleaning/10-easy-steps-to-keep-your-air-conditioning-unit-running-smoothl). Then, according to Ambient Edge, there are some quick, easy steps you can take to maintain your system. First, switch out the filter every 1-3 months. Also, look over your condenser periodically. Make sure that grass, leaves and other debris haven’t collected that might interfere with circulation.

BBQ Grill: Sunny days mean BBQ to me and my family. To insure that burgers are tasty the grill has to be clean inside and out. A good soap and water scrubbing and/or soaking of the piece parts and scraping away any rust spots that formed over winter will do the trick. Also by checking the fuel tank hose for damage lets you avoid the possibility of hazardous situations in the future.

Rain Gutters: Bob Vila has a great guide to cleaning out rain gutters  (https://www.bobvila.com/slideshow/done-with-winter-12-things-you-can-do-now-to-prep-for-spring-51868#how-to-clean-rain-gutters). He reminds us that over the winter all types of things collect in our rain gutters. If downspouts become clogged, we put ourselves at risk for leaks and flooding. A good yearly removal of sticks, leaves and other outdoor material is critical.

Wild card: Each year this might change- this year our garage makes my top 10; you may have a different choice. I’m not going to list cleaning hints… that would take more room than this article could handle!!

So that’s it!! By staying on top of appliance maintenance we’re taking steps toward health and safety for our homes and families. At SERVPRO of Downtown Long Beach/Signal Hill we see a lot of damages due to water, fire and mold, some that could’ve been prevented by proactive efforts like these. 

Good luck with your Spring Cleaning!

FLOOD DAMAGE - IT CAN OCCUR ANYWHERE!

2/27/2018 (Permalink)

Storm Damage FLOOD DAMAGE - IT CAN OCCUR ANYWHERE! When heavy rains cause flooded streets...hazardous conditions may come next! Use Caution!!

Throughout the US, floods remain one of the most widespread and common natural disasters that affect us. No matter where you’re located, in the mountains, along the coast, in the city, close to a river or out in the desert, you can still be impacted by a flood.

Here are some important safety tips to keep in mind:

  • Even 6 inches of quickly moving water can sweep you off your feet so steer clear of floodwaters. If you find yourself in an area where water reaches above your ankles, find another path, walk another way.
  • When driving, the same rules apply: If you approach a flooded road, turn around and go another way. Most vehicles can be carried away by less than 2 feet of moving water. If caught by rising waters and the situation warrants it, get out of your car quickly and move to higher ground.
  • Protect children from the dangers and disease carried by contaminated floodwaters. What might look like a fun activity to them could prove deadly.

SERVPRO of Downtown Long Beach / Signal Hill has the experience and knowledge to assist you when a flood strikes your home or business. No matter the size, floods have the potential to cause extensive damage to property when not treated quickly and properly and the cleanup can be an overwhelming task.

We’re here 24/7 to help. Contact us at 562-591-1788